- April 5, 2021
- Posted by: Gzooh Kitchens
- Category: Gzooh Kitchens
Cloud kitchens or virtual kitchens are disrupting the restaurant industry. The economy is growing substantially as a result of the growing popularity of the delivery-only business model.
Food enthusiasts are switching to ghost kitchen models eagerly due to several reasons such as minimal setup costs, high-profit margins, and unlimited growth possibilities. However, many foodservice operators do not research before the launch of their cloud kitchen business. This results in a poorly managed kitchen that does not drive the expected results.
Therefore, before setting up your cloud kitchen, you must think strategically and have an executable plan of action. In this blog, we will unfold the most significant cloud kitchen strategies that will help you outline an effective roadmap.
Central Order Management
Cloud kitchens work on online orders only. With multiple order channels like mobile app, website, third party platforms, social media, calling, etc. the number of orders are always overflowing. Therefore, it is nearly impossible for cloud kitchen owners to manage their orders manually.
It is even more challenging for cloud kitchens that sell multiple food concepts from one place. So, you can plan to invest in a centralized ordering system using which you can manage your orders from different sources efficiently. It further helps in analyzing the performance of all platforms and scale the one that sells more.
Food Delivery Optimization
The two most important aspects of the cloud kitchen business are the quality of food and the delivery network. If your food is good but your delivery is inefficient, the customer will not return. If your food is not good, but your delivery is super fast, the customer will not return.
You must be good at both these aspects equally. Gzooh Kitchens offers specialized chef training programs that allow your chefs to prepare mind-blowing dishes in varied cuisines while maintaining top-notch quality.
So, once you have a team that prepares delicious food, you need to set up a robust delivery network. Since the food delivery business is majorly about volumes, you must have efficient delivery operations and processes to enhance the delivery service.
We, at Gzooh, help food businesses optimize their delivery network through our delivery partners. Therefore, with Gzooh Kitchens, you do not need to worry about the food quality as well as the delivery network.
Effective Staffing Practices
When you follow effective staffing practices, your business becomes invincible. Your cloud kitchen staff should be able to handle different food production volumes at any time.
With the right staffing plan and staff schedule, you can maximize sales. At times, you should be able to switch staff roles depending upon the needs. However, the staff should be capable of carrying out different responsibilities as and when needed.
Gzooh Kitchens enables cloud kitchen businesses to utilize their existing staff and resources in the best way possible to produce desired outcomes.
Automated Tools To The Rescue
When automation tools are implemented in any business, operational efficiency increases, and the Cloud kitchen business is no exception.
An automation system allows faster food production with reduced manual efforts.
More often than not, POS solutions streamline all kitchen operations. So, you can invest in a POS that also offers additional features like customer relationship management, inventory management, recipe management, etc.
Nothing Like Great Customer Service
A customer will always choose brands that add value and offer unmatched service. So you should focus on creating a customer service strategy that makes your cloud kitchen business stand out.
Investing in effective packaging options that keep the food safe and maintain temperature would affect your brand reputation. No customer would prefer food delivered in bad condition.
Moreover, you should also pay attention to the customer notes. It makes them feel heard, and you leave a positive impression. Therefore, you should take sufficient measures to improve the overall experience of your customers at all stages.